Last updated 21 September 2026
WanHu Polishing & Abrasives supplies polishing brushes, buffing wheels, abrasive discs and polishing compounds to trade buyers worldwide. This policy explains what personal information we collect through wanhupolishing.com, why we collect it, how we protect it, and the choices you have.
Who we are
WanHu Polishing & Abrasives operates this website and is the data controller for the personal information collected through it. Our registered business details appear on every quotation, order confirmation and commercial invoice we issue.
Privacy enquiries: h52833653@gmail.com
Information we collect
- Enquiry and quotation data — the name, company, email address, telephone number, country and message you submit through our enquiry form or send by email, together with the products and quantities you ask about.
- Order and transaction data — billing and delivery addresses, purchase order references, payment status and the commercial documents we issue for your order.
- Technical data — IP address, browser type, device type, referring page and pages viewed, recorded in our server logs and, where you consent, through analytics cookies.
- Communications — the content of emails, messages and file attachments exchanged while we prepare or fulfil an order.
We do not ask for, and do not wish to receive, sensitive personal information such as health data, biometric data or government identification numbers.
Why we use your information
- respond to enquiries and prepare quotations;
- process, produce, pack, ship and invoice orders;
- arrange freight, customs clearance and delivery with our logistics partners;
- provide after-sales support and handle quality claims;
- keep accounting, tax and shipping records as required by law;
- prevent fraud, verify trade references and protect our legal rights;
- send product, price or availability updates where you have asked to receive them.
Where data protection law requires us to identify a legal basis, we rely on: performance of a contract or steps taken at your request, such as quotations and orders; our legitimate interests in running and developing a business-to-business supply operation; compliance with legal obligations such as tax and export record-keeping; and your consent, which we rely on for optional cookies and marketing messages.
Cookies and similar technologies
We use cookies to operate the website, remember your choices and, with your permission, measure how the site is used. You can review and change your choices at any time using the Cookie settings control, and read the detail in our Cookie Policy.
Who we share information with
- Logistics and freight providers — to deliver your order and clear customs;
- Banks and payment providers — to receive payment and verify transactions;
- Email and hosting providers — who transmit enquiry messages and serve this website;
- Professional advisers — accountants, auditors and lawyers, where required;
- Authorities — where we are legally obliged to report or disclose.
We do not sell personal information and we do not share it with advertising networks for their own purposes.
International transfers
We are based in China and sell to buyers in many countries. Information you send us is processed in China and may be transferred to, and stored by, service providers in other countries. Where information originating in the European Economic Area or the United Kingdom is transferred internationally, we put contractual safeguards in place, including standard contractual clauses with our service providers where applicable.
How long we keep information
- Enquiries that do not become orders — up to 24 months, so we can continue the conversation;
- Order, shipping, payment and tax records — for the period required by Chinese accounting, tax and export regulations, and for as long as needed to defend legal claims;
- Consent records — for as long as the consent remains valid, plus the period during which we must be able to demonstrate it;
- Analytics data — as described in our Cookie Policy.
Your rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to have inaccurate information corrected, to have information deleted, to restrict or object to certain processing, to receive information in a portable format, or to withdraw consent you previously gave. You will not be treated differently for exercising these rights.
To make a request, email h52833653@gmail.com. We may need to verify your identity and your connection to the business we are dealing with before we act. If you are not satisfied with our response you may complain to the data protection authority in your country.
How we protect information
We use encryption in transit, access controls, restricted administrator accounts and regular software updates to protect the information we hold. No method of transmission or storage is completely secure, so please avoid sending sensitive information by email and use our enquiry form where possible.
Children
This website is intended for business buyers. It is not directed at children and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy to reflect changes in our practices or in the law. The revised version is published here with a new “last updated” date. Material changes that affect existing customers will be notified by email where we hold an address for you.
Questions about privacy?
Our team answers data protection questions from buyers, distributors and partners.